AT&T

Qualifying customers can receive a benefit of up to $30/mo. off eligible service ($75/mo. off for Tribal Land residents). Fees, usage, terms, and restrictions apply.

Enjoy unlimited talk and text. Customers who bring their own device get free shipping with all orders and a free SIM. Plus, if you live in a household on Tribal land you&nbsp;may be qualified to get any eligible plan for free.

The ACP benefit can be applied to monthly AT&amp;T PREPAID plans that include data.

Stay connected wherever you go and save with our 5G high-speed data plan. Plus, if you live in a household on qualifying Tribal land, you may be qualified to get any eligible plan for free.

If you don&rsquo;t qualify for the ACP, you can still shop our <a href="https://www.att.com/prepaid/">prepaid plans.</a>

<div>The Affordable Connectivity Program (ACP) is a federal program designed to bring discounted broadband service to qualifying households. ACP provides a benefit of up to $30/mo. on your eligible AT&T PREPAID service. (or up to $75/mo. off on Tribal lands).Only one ACP benefit per household, not per person, is allowed. For more details visit <a href="https://www.att.com/support/article/wireless/KM1475234/" target="_self" class="">ACP/EBB support</a>.</div>

<div>You may qualify for the ACP if your household income is at or below 200% of the Federal Poverty Guidelines, you qualify for the Lifeline program, or anyone in your household participates in one of the following federal programs: <ul><li>Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps</li><li>Medicaid</li><li>Supplemental Security Income (SSI)</li><li>Federal Public Housing Assistance (FPHA)</li><li>National School Lunch Program</li><li>Federal Pell Grant</li><li>Veterans Pension and Survivors Benefit</li><li>The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)</li><li>If a household member lives on federally recognized Tribal Lands: Bureau of Indian Affairs general assistance; Tribally administered Temporary Assistance for Needy Families; Head Start (for those households meeting its income qualifying standard); or, the Food Distribution Program on Indian Reservations</li></ul></div>

The federal government’s National Lifeline Eligibility Verifier (National Verifier), managed by Universal Service Administration Company (USAC), is a centralized system that determines Lifeline and ACP eligibility. To apply for the Affordable Connectivity Program, you can access the National Verifier by visiting <a href="https://www.affordableconnectivity.gov/" target="_self" class="">affordableconnectivity.gov</a> or calling 877.384.2575 and requesting an application be mailed to you. AT&T PREPAID does not determine eligibility for ACP.

If you are experiencing any problems with your ACP benefit, please call us at the AT&amp;T ACP Center (866-986-0963). You or anyone in your household has the option to file a complaint against AT&amp;T (or any other participating ACP provider) via the Federal Communication Commission&rsquo;s Consumer Complaint Center. See <a href="https://consumercomplaints.fcc.gov/hc/en-us" target="_blank">fcc.gov/complaints</a> for the process to register a complaint or call 888-225-5322.

The quickest way to apply is online. In some cases, responses will be in a matter of minutes, but it’s possible it can take several days before you receive a response.

AT&T does not determine eligibility for the federal government Affordable Connectivity Program (ACP) and will not know why any participant’s application might have been denied. Please go to <a href="http://www.acpbenefit.org/" target="_self" class="">ACPBenefit.org</a> or call 877.384.2575 for application status.

Qualifying customers who live on federally recognized Tribal lands may be eligible for a Tribal discount of up to $75/mo. To find out if you qualify for the Tribal discount, visit ACPBenefit.org or call 877.384.2575.

No. You can only get the Affordable Connectivity Program (ACP) benefit on one service per household, not per person. And if you have multiple qualifying plans within a service type, the ACP benefit may only be applied to one of the plans. Additionally, a household can get the ACP from only one provider at a time.

Any AT&T PREPAID plan that includes data is eligible for the Affordable Connectivity Program.

Yes. You can be a new or existing customer.

<div>Yes, it is possible to lose your ACP benefit on an AT&T PREPAID service but continue receiving service at the standard monthly rate for the plan you selected if any of the following apply to you: <ul><li>You become ineligible for the benefit</li><li>You switch to an ineligible AT&T PREPAID plan</li><li>You transfer your ACP benefit to another participating provider</li><li>You use a different name with the National Verifier than you use on your AT&T PREPAID account</li><li>The ACP ends</li></ul></div>

Yes, if you request to de-enroll from the program, we will process your request within two business days.

To transfer your ACP benefit, simply complete the <a href="https://attprepaidebb.com/" target="_self" class="">ACP enrollment form</a>. Our agents will send you a text message to confirm your transfer is complete. We will then apply your ACP benefit towards your AT&T PREPAID service.

Visit us in-store or online to purchase and activate your new device. Then complete the AT&T Prepaid ACP enrollment form at <a href="https://attprepaidebb.com/" target="_self" class="">attprepaidacp.com</a>.

No, you cannot sign up for the Affordable Connectivity Program (ACP) in an AT&T retail store. To enroll in ACP please follow the instructions provided on <a href="http://www/att.com/prepaidrelief" target="_self" class="">att.com/prepaidrelief</a>. You can also get sign-up instructions sent to your phone by texting RELIEF to 833-737-0924. If you still need help, our Customer Support agents will be happy to help, they can be reached by dialing 866.986.0963 or 611 from your AT&T mobile phone.

No problem, AT&T PREPAID has plenty of rate plan options to meet your needs. You can even get special discounts through our Family Plans. Visit us at <a href="http://www.att.com/prepaid" target="_self" class="">att.com/prepaid</a> for all our great offers.

<ol>
	<li>Your ACP-Supported Service Explained. On this webform, you selected a new AT&amp;T PREPAID plan or have chosen to remain on your current AT&amp;T PREPAID plan, and you understand the standard monthly rate for the AT&amp;T PREPAID plan you selected, along with any applicable taxes and fees. After enrollment, you can find information about your selected plan in your online account at <a href="http://www.att.com/myprepaid">att.com/myprepaid</a> or via the myAT&amp;T app.</li>
	<li>Information We Are Required to Share with the Government. AT&amp;T may transmit certain information about you, including but not limited to your name, address, date of birth and last 4 digits of your social security number to the federal government&rsquo;s National Lifeline Accountability Database to confirm eligibility and enroll you in the ACP benefit. Once enrolled, certain information about you may be transmitted to the federal government&rsquo;s ACP Administrator related to participation in this program.</li>
	<li>You Only Get One ACP Benefit But You are Free to Use it How you Choose. There is a maximum of one ACP monthly benefit per household regardless of provider and only one ACP benefit per account. You may apply the ACP benefit to any AT&amp;T broadband service offering, including internet and wireless, under the same terms available to households that are not eligible for ACP. You can also obtain service supported by the ACP from any participating provider you choose. However, if you elect to move your benefit to another provider, you will no longer be eligible to receive an ACP monthly benefit on your current AT&amp;T service.</li>
	<li>How You Might Lose Your Service or ACP Benefit. If your total charge for AT&amp;T ACP-supported service after your benefit is applied is $0/mo., you must use your AT&amp;T service at least once every 30 days. If you don&rsquo;t use your service within 45 consecutive days, you will be de-enrolled from ACP, the monthly benefit will be removed from your account, and you will be charged the standard monthly rate for the plan in effect at that time. In the event you transfer the ACP benefit to another provider, you are de-enrolled from ACP, you otherwise lose eligibility for the ACP benefit, or the ACP ends, then you will be charged the standard monthly rate for your current plan (without the program benefit), adjusted for the expiration of any promotions and subject to the AT&amp;T general terms and conditions.</li>
	<li>About Your Wireless Service. You can change or cancel your AT&amp;T PREPAID service at any time without an early termination fee. If you are interested in other AT&amp;T PREPAID plans, including plans that are $0/mo. after the ACP benefit is applied, you can find more information at <a href="http://www.att.com/prepaidrelief">att.com/prepaidrelief</a>. Activation or use of AT&amp;T PREPAID service is subject to the AT&amp;T Consumer Service Agreement, available at <a href="http://www.att.com/ConsumerServiceAgreement">att.com/ConsumerServiceAgreement</a>, which includes dispute resolution by individual arbitration.</li>
	<li>Need Help? If you are experiencing problems with your ACP benefit, please call us at the AT&amp;T PREPAID ACP Center (866) 986-0963. You or anyone in your household has the option to file a complaint against AT&amp;T (or any other participating ACP provider) via the Federal Communication Commission&rsquo;s Consumer Complaint Center. Call 888-225-5322 or visit <a href="http://www.fcc.com/complaints/">fcc.com/complaints/</a> to register a complaint.</li>
</ol>

<div>
The Affordable Connectivity Program (also known as ACP) is a federal government program that reduces the cost of broadband service for qualifying households. ACP has conditions that require your consent. By selecting &ldquo;I Agree&rdquo; below, you acknowledge and agree that:

&nbsp;

<ol>
	<li>Your ACP-Supported Service Explained.&nbsp;On this webform, you selected a new AT&amp;T PREPAID plan or have chosen to remain on your current AT&amp;T PREPAID plan, and you understand the standard monthly rate for the AT&amp;T PREPAID plan you selected, along with any applicable taxes and fees. After enrollment, you can find information about your selected plan in your online account at <a href="https://www.att.com/myprepaid">att.com/myprepaid</a> or via the myAT&amp;T app.</li>
	<li>Information We Are Required to Share with the Government.&nbsp;AT&amp;T may transmit certain information about you, including but not limited to your name, address, date of birth and last 4 digits of your social security number to the federal government&rsquo;s National Lifeline Accountability Database to confirm eligibility and enroll you in the ACP benefit. Once enrolled, certain information about you may be transmitted to the federal government&rsquo;s ACP Administrator related to participation in this program.</li>
	<li>You Only Get One ACP Benefit But You are Free to Use it How you Choose.&nbsp;There is a maximum of one ACP monthly benefit per household regardless of provider and only one ACP benefit per account. You may apply the ACP benefit to any AT&amp;T broadband service offering, including internet and wireless, under the same terms available to households that are not eligible for ACP. You can also obtain service supported by the ACP from any participating provider you choose. However, if you elect to move your benefit to another provider, you will no longer be eligible to receive an ACP monthly benefit on your current AT&amp;T service.</li>
	<li>How You Might Lose Your Service or ACP Benefit. If your total charge for AT&amp;T ACP-supported service after your benefit is applied is $0/mo., you must use your AT&amp;T service at least once every 30 days. If you don&rsquo;t use your service within 45 consecutive days, you will be de-enrolled from ACP, the monthly benefit will be removed from your account, and you will be charged the standard monthly rate for the plan in effect at that time. In the event you transfer the ACP benefit to another provider, you are de-enrolled from ACP, you otherwise lose eligibility for the ACP benefit, or the ACP ends, then you will be charged the standard monthly rate for your current plan (without the program benefit), adjusted for the expiration of any promotions and subject to the AT&amp;T general terms and conditions.</li>
	<li>About Your Wireless Service.&nbsp;You can change or cancel your AT&amp;T PREPAID service at any time without an early termination fee. If you are interested in other AT&amp;T PREPAID plans, including plans that are $0/mo. after the ACP benefit is applied, you can find more information at <a href="http://www.att.com/prepaidrelief">att.com/prepaidrelief</a>. Activation or use of AT&amp;T PREPAID service is subject to the AT&amp;T Consumer Service Agreement, available at <a href="http://www.att.com/ConsumerServiceAgreement">att.com/ConsumerServiceAgreement</a>, which includes dispute resolution by individual arbitration.</li>
	<li>Need Help?&nbsp;If you are experiencing problems with your ACP benefit, please call us at the AT&amp;T PREPAID ACP Center (866) 986-0963. You or anyone in your household has the option to file a complaint against AT&amp;T (or any other participating ACP provider) via the Federal Communication Commission&rsquo;s Consumer Complaint Center. Call 888-225-5322 or visit <a href="http://www.fcc.com/complaints">fcc.com/complaints</a> to register a complaint.</li>
</ol>
</div>

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What is the Affordable Connectivity Program?